Santen Mission & Values
MISSION
By focusing solely on vision and eye health, Santen strives to develop scientific knowledge and organizational capabilities that contribute to the well-being of patients, their loved ones, and consequently to society.
ORGANIZATIONAL PRINCIPLES
Vision-Driven
Santen develops a long-term vision and designs and implements strategies to achieve that vision in order to create unparalleled value for all of our stakeholders and consequently to achieve sustainable growth.
Customer Perspective
Santen concentrates on improving the quality of life of patients and their loved ones and encourages in-depth discussion among our team and the people we serve to achieve this goal.
Creativity and Innovation
Santen not only creates tangible products but also innovative services, technologies, and processes. Santen encourages the development of innovations through actively learning and applying the best practices in the world.
Employee Growth
Santen supports employee growth by encouraging employees to understand and follow Santen’s Core Values and Individual Action Principles.
Harmony with Society
Santen assumes important social responsibilities as a corporate citizen and acts ethically and in harmony with society in all business operations.
INDIVIDUAL ACTION PRINCIPLES FOR EACH EMPLOYEE
Integrity and Trust
As responsible members of society, we do our work sincerely and maintain the trust of people around us, including co-workers, customers, partners, and other stakeholders.
Customer-Oriented Thinking
We always consider the perspective of patients and their loved ones in setting our targets and goals.
Expertise
We actively develop special expertise and professional skills in order to address the various challenges we face in our work.
Innovation
We never hesitate to make changes: we continuously propose and evaluate improved ways of doing our work and quickly implement important innovations.
Collaboration and Cooperation
We respect and embrace the diversity of people, and through collaboration and cooperation among people with different backgrounds, we improve the quality of our work and our ability to achieve customer satisfaction.
